12Feedback is an efficient application designed to help retail entrepreneurs get more customers by contacting them in a place where retail is currently not (enough) represented: online!
In the last few years retailers have lost serious ground to webshops. One of the reasons is because customers are orientating themselves more and more online and less in the shops themselves. And being online the only shops that will come up to buy from are also mainly webshops.
12Feedback improves your online visibility by optimizing your ranking in search engine results and showing qualitative feedback from customers gained in the store itself! This will support your image, will make customers more confident about you and will make them actually come to your shop instead of buying online!